Tellus is supported by many different partners sharing our values and ethic. All of them have to be full committed to our clients in order to work with us.
As an example: Our technology, infrastructure and HR recruitment providers are all aligned with Tellus sales and solutions team, to implement new operations or expansions, at an extremely short implementation cycle. This integration between Tellus and its partners, allows us to offer to our clients temporary customer care programs, such as campaigns, sales promotion, survey services, and general media support inbound and outbound of thousands of contacts and interactions in a short period of time.
We drive our Quality Assurance process following ISO9000 standard, which includes several requirements to our providers and suppliers. Also, we establish high level of professionalism standards according to specific Service Level Agreements (SLAs) defined from each service we hire from our providers, such as call recorders back-up, workstations replacements, ACD and cabling, etc.
Automotive Sector
In the 24-hour Assistance Road Service Division, Tellus consolidated the network of 25,000 companies providing towing services (light and heavy), Motorcycle emergency road-service, Rent a Car services, Taxi companies, Hotels and other services to provide the best Regional 24-hour Assistance program to the Automotive and Insurance segments in Latin America. If you are searching for more information about Tellus´ 24-hour Assistance and Road Service programs, please, contact us.
Being a Partner
If you are interested to be part of our network of service providers or want to offer or supply a specific product or service, please send an email to: